Legal
The documents below govern Spanstead Works. Each one shows its published version and effective date, so you can always tell which text applies.
- Commercial termsWhat a subscription costs, how renewal and cancellation work, and our refund policy.
- Legal termsThe contract between us: what you may do with the product, who owns what, and how disputes are handled.
- End user licence agreementThe licence for the apps you install on a phone, tablet or desktop, including what they keep on the device.
- Data processing termsHow we handle personal data on your behalf, who else touches it, and what happens if it is exposed.
- Privacy noticeWhat we collect, why, who it is shared with, and how to get it deleted.
- Product boundariesThe categories of sensitive data a business may and may not put into the platform.
- Customer communications and consentHow consent works for email and SMS, and what separates a transactional message from marketing.
Text messages
The text message consent page explains how text-message consent is collected, what customers see before agreeing, and how to stop messages.
Your data
To request access to your personal information or correct it, email privacy@spanstead.com. To delete your account and its data, use the account deletion page; no app installation is required.